Executive Spotlight: Monica Caldas, CIO of Liberty Mutual (2027)
Monica Caldas is Executive Vice President and Chief Information Officer of Liberty Mutual Insurance, where she leads the global technology organization, covering information technology and data engineering. Liberty Mutual named her to the role in June 2022, effective January 2023, succeeding James McGlennon.
She joined Liberty Mutual in 2018 after 17 years at General Electric. In May 2025 she received the MIT Sloan CIO Leadership Award, and a conference speaker page also lists her as a 2026 CIO Hall of Fame inductee.
This page uses public professional information only.
Current role and company
Caldas is Executive Vice President and Chief Information Officer of Liberty Mutual Insurance. A Foundry (CIO events) speaker page lists that title, and the May 2025 coverage of her MIT Sloan award uses it too. We searched for a later departure or title change and found none. Liberty Mutual's own leadership pages returned errors when we tried to read them, so the title rests on those two sources and on the 2022 announcement.
- TitleExecutive Vice President and Chief Information Officer, Liberty Mutual Insurance.
- AnnouncedJune 14, 2022 (Carrier Management), effective January 2023.
- PredecessorJames McGlennon, who retired at the end of 2022.
- Reports toTim Sweeney, CEO from January 2023 (per the 2022 report).
- TeamAbout 5,000 technologists, per a November 2024 CIO.com interview.
Career path
Years appear only where a source states them.
- General Electric. Seventeen years in technology roles, including IT operations, software development and organizational effectiveness, according to the 2022 report. An older bio says she held senior CIO roles in several GE businesses.
- Liberty Mutual, 2018. Joined as global CIO of Global Retail Markets, one of the company's three business units, and led that unit's technology transformation.
- Deputy CIO, March 2022. Promoted to deputy CIO, overseeing the technology roadmap across the three business units.
- EVP and CIO, effective January 2023. Succeeded James McGlennon as head of Liberty Mutual's technology function.
Education: she holds a bachelor's degree from the University of Connecticut and an MBA from Pennsylvania State University, per her Foundry speaker bio and MIT Sloan award coverage.
What she is known for
- Leading Liberty Mutual's global technology organization. Her remit covers information technology and data engineering across the company.
- MIT Sloan CIO Leadership Award, 2025. Presented May 20, 2025 at the 22nd annual MIT Sloan CIO Symposium. The other finalists were Dimitris Bountolos of Ferrovial and Bill Pappas of MetLife.
- CIO Hall of Fame, 2026. Her Foundry speaker bio lists her as a 2026 CIO Hall of Fame inductee.
- Other recognition. Digital Insurance named her a Women in Insurance Leadership Honoree in 2022, and an older bio lists Information Age's Digital Leader of the Year (2018).
- Generative AI and workforce fluency. In a November 2024 interview she said she envisions all of Liberty Mutual's roughly 45,000 employees using its internal Liberty GPT tool after training.
- Advocacy. She sponsors Liberty's Encouraging Girls in Technology team within its Women in Technology group.
Leadership style and philosophy
From her CIO.com interview in November 2024: "I have a philosophy that we have to solve business problems." She said teams should deliver outcomes, not just outputs: "we need to solve real problems and not just create outputs but create outcomes." She named her goal as "amplifying the impact of our 5,000 hands-on technologists," said "data is the fundamental piece that will enable us to be successful," and on generative AI said "We're on the right path, and we will not sit on our hands to wait and see." At the 2025 MIT Sloan award she said Liberty Mutual believes "technology is more than a capability," a force multiplier for serving customers.
Key numbers
Liberty Mutual figures here come from interviews with Caldas, not from a company financial release, so treat them as approximate and as reported in each source. They describe the company, not her personal results.
- EmployeesRoughly 45,000 (stated in a November 2024 CIO.com interview).
- TechnologistsAbout 5,000 on her team (November 2024 CIO.com interview).
- RevenueAbout $50 billion (Metis Strategy interview page, roughly 2023).
- Countries29, with roughly 50,000 employees at the time (Metis Strategy page, roughly 2023).
- Founded1912 (Metis Strategy page).
- Business unitsThree: Global Risk Solutions, Global Retail Markets and Liberty Mutual Investments (2022 report).
What to watch next
Worth tracking: how Liberty Mutual's generative AI tools roll out across its workforce, further data and modernization work, and her conference and interview appearances.
Questions people ask
Who is Monica Caldas?
She is Executive Vice President and Chief Information Officer of Liberty Mutual Insurance, leading its global technology organization.
Is Monica Caldas still CIO of Liberty Mutual?
A Foundry speaker page and 2025 award coverage list her as EVP and CIO, and we found no report of a departure or title change.
When did she become CIO?
Liberty Mutual announced it in June 2022, effective January 2023, succeeding James McGlennon.
Where did she work before Liberty Mutual?
She spent 17 years at General Electric before joining Liberty Mutual in 2018.
What award did she win in 2025?
The MIT Sloan CIO Leadership Award, presented on May 20, 2025.
What did she study?
She holds a bachelor's degree from the University of Connecticut and an MBA from Pennsylvania State University.
Sources
- Foundry: Monica Caldas speaker page · Current title, bio, official headshot
- Carrier Management: Liberty Mutual executive changes (June 14, 2022) · CIO appointment, career before 2023
- Rethinking 65: Liberty Mutual Executive Wins 2025 CIO Leadership Award · 2025 award, background, quotes
- CIO.com: Liberty Mutual CIO Monica Caldas on developing a digital-savvy workforce · Leadership quotes, team and employee figures
- Metis Strategy: Monica Caldas interview · Company background figures
- The Enterprisers Project: Monica Caldas · Earlier bio, education, 2018 award
Facts were read from the linked pages on October 31, 2026. Some pages were read through a fetch tool that returns summaries, so confirm details on the original page. The hero photo is the official headshot from her Foundry speaker page, centered on a card. This page covers public professional information only.
Top photo: Foundry (event.foundryco.com speaker page)