Executive Spotlight: Nathalie Scardino, Salesforce Chief People Officer (2027)
Nathalie Scardino is President and Chief People Officer of Salesforce, where she leads the Global Employee Success organization. Her remit covers employee engagement, hiring and workforce planning, equality initiatives and the company's values-based culture, and she is guiding employees through the move to AI agents at work.
Salesforce's bio says she has spent more than a decade at the company, running recruiting, onboarding and employee learning before taking the top people role. Before that she worked at Reed Elsevier in sales and then executive search.
This page uses public professional information only.
Current role and company
Scardino is President & Chief People Officer of Salesforce. Her bio on salesforce.com uses that title, and a Fortune photo caption from May 2024 does too. The company's leadership page and two diginomica articles from 2025 call her Chief People Officer. We found no report of a departure or title change. The sources do not say who she reports to, so we do not state it.
- TitlePresident & Chief People Officer, Salesforce (company bio page).
- OrganizationLeads the Global Employee Success organization.
- RemitEmployee engagement, hiring and workforce planning, equality initiatives, values-based culture.
- TenureMore than a decade at Salesforce, per the bio; no start year is given.
- Other roleBoard of the CHRO Academy at UC Berkeley.
Career path
Her Salesforce bio gives no start or end years, so none are stated here.
- Reed Elsevier (now RELX Group). She began in sales, then moved into executive search in the technology and digital transformation practice, placing C-suite and senior leaders and advising on succession planning for public and early-stage companies.
- Salesforce, recruiting, onboarding and learning. Over more than a decade she headed recruiting, onboarding and employee learning, covering the path from candidate to ongoing upskilling.
- President & Chief People Officer. She now leads the Global Employee Success organization.
Education: she holds a B.A. from Goldsmiths, University of London, per her Salesforce bio.
What she is known for
- Re-design, re-skill, re-deploy. A framework for how jobs change, how employees learn new skills and how talent moves inside Salesforce, described in a May 2025 diginomica interview. By October 2025 the framework had a fourth step, re-balancing, developed with the World Economic Forum and LinkedIn.
- A Workforce Innovation team. It studies which jobs will change and how to redeploy people, and did not exist a year before the 2025 interviews.
- Career Connect. Salesforce's internal talent marketplace. Half of the roles filled in the first quarter of 2025 went to internal applicants, according to diginomica.
- AI in HR with guardrails. Agents now screen applications at the top of the hiring funnel, and an onboarding agent in Slack contacts new hires once an offer is accepted. Salesforce adopted a rule three years earlier never to use AI to make hiring decisions, according to the October 2025 interview.
- Agentblazer re-skilling. Salesforce publicly committed to re-skilling a million Agentblazers, and held its first CHRO summit at Dreamforce 2025.
Leadership style and philosophy
From her May 2025 diginomica interview: "Digital Labor is not just a technology transformation, it is really a talent transformation." She said the company's mission that year was that "80% of our entire workforce are trained and enabled on these top ten skills," and described the goal as "re-skilling everybody to be an Agentblazer." In an October 2025 interview she argued that HR leaders should lead from the front, remove bureaucracy and guide the shift to a combined agent and human workforce. In a May 2024 Fortune interview she said, "What I'm loving is we know that AI is transforming how we work," and described a weekly steering group with the CIO and the head of real estate that tracks adoption of new tools.
Key numbers
These are company-reported figures from Salesforce HR and AI programs as described in the cited interviews. They describe the company, not her personal results, and each carries its own period.
- Job applicationsAbout 2 million a year (diginomica, May 2025).
- Training target80% of the workforce trained on the top ten skills, a 2025 goal (diginomica, May 2025).
- Internal hiringHalf of roles filled in Q1 2025 went to internal applicants (diginomica).
- AI toolsMore than 50 deployed to employees (Fortune, May 2024).
- Einstein in Slack50,000 hours saved in one quarter and nearly 370,000 employee questions answered (Fortune, May 2024).
- Project Basecamp88,000 requests resolved; average resolution time cut from 48 hours to 30 minutes (Fortune, May 2024).
- Planning tool useAbout 85% of staff used the Einstein-powered business planning tool (Fortune, May 2024).
What to watch next
Worth tracking: progress on the workforce training target, how recruiting and HR agents are rolled out, and her talks and interviews on AI and work.
Questions people ask
Who is Nathalie Scardino?
She is President and Chief People Officer of Salesforce, leading its Global Employee Success organization.
Is Nathalie Scardino still Salesforce's Chief People Officer?
Salesforce's bio page lists her as President & Chief People Officer, and 2025 interviews call her Chief People Officer. We found no report of a change.
What did she do before the top people role?
She spent more than a decade at Salesforce leading recruiting, onboarding and employee learning, after a career at Reed Elsevier in sales and executive search.
What did she study?
She holds a B.A. from Goldsmiths, University of London.
What is Career Connect?
It is Salesforce's internal talent marketplace. Half of the roles filled in Q1 2025 went to internal applicants, per diginomica.
Does Salesforce use AI to make hiring decisions?
Per an October 2025 interview, Salesforce adopted a rule never to use AI to make hiring decisions; its recruiting agent reviews applications but does not decide.
Sources
- Salesforce: Nathalie Scardino bio · Title, remit, career, education, official headshot
- Salesforce: leadership · Current listing
- diginomica: Re-design, re-skill, re-deploy (May 2025) · Quotes, frameworks, hiring figures
- diginomica: Dreamforce 25, AI meets HR (October 2025) · Four R's, hiring principle, CHRO summit
- Fortune: Salesforce Chief People Officer on AI tools (May 2024) · Quote, AI tool figures
Facts were read from the linked pages on October 31, 2026. Some pages were read through a fetch tool that returns summaries, so confirm details on the original page. Salesforce is a premier partner of diginomica, as that site discloses. The hero photo is the official headshot from her Salesforce bio page, clipped to its circle and centered on a card. This page covers public professional information only.
Top photo: Salesforce (salesforce.com/company/nathalie-scardino-bio)