Executive Spotlight: Who Is Ryan Longfield, PolyAI's President of Go-to-Market? (2027)
Ryan Longfield is the President of Go-to-Market at PolyAI, the enterprise voice-AI company founded in 2017 by Cambridge machine learning researchers. PolyAI announced the newly created role on January 14, 2026, giving him responsibility for sales, marketing, revenue operations, customer success, partnerships and strategic alliances.
According to the announcement, he has more than two decades of go-to-market and operational leadership experience, including senior sales roles at LinkedIn, Chief Revenue Officer at Gong, and most recently Global Head of Commercial Operations at Shopify. This page uses public professional information only.
Current role and company
Longfield leads the whole go-to-market function at PolyAI, which builds AI agents that handle customer phone calls for large enterprises. The January 2026 press release says the company had raised more than $200 million in total, following a recent Series D, and served more than 100 enterprise customers in 25-plus countries.
- CompanyPolyAI, enterprise conversational and voice AI.
- TitlePresident of Go-to-Market, a newly created role (announced January 14, 2026).
- ScopeSales, marketing, revenue operations, customer success, partnerships and strategic alliances.
Career path
- LinkedIn. PolyAI's release says he held senior sales leadership roles at LinkedIn during its growth to IPO and its acquisition by Microsoft.
- Gong. He was Chief Revenue Officer at Gong, where the release says he helped grow the company from $5 million to hundreds of millions in recurring revenue. Third-party profile sites date the CRO role from about 2018 to 2023, but those dates were not confirmed by the company.
- Shopify. Most recently he was Global Head of Commercial Operations at Shopify. Profile sites vary on the exact Shopify title, so the release wording is used here.
- PolyAI. He joined in January 2026 as President of Go-to-Market and works alongside co-founder and CEO Nikola Mrksic.
What he is known for
- Scaling revenue at Gong. The growth from $5 million to hundreds of millions in recurring revenue is the achievement PolyAI's announcement highlights.
- Commercial operations at scale. At Shopify his remit was global commercial operations, according to the release.
- A first-of-its-kind role at PolyAI. The President of Go-to-Market title was created for him, putting sales, marketing, customer success and partnerships under one leader.
Leadership style and philosophy
The only public statement on record that this page relies on is his quote in the PolyAI release, in which he said PolyAI is one of the rare AI companies already delivering real, measurable outcomes at enterprise scale. For his own account of scaling a company, see his HubSpot Startups interview on Gong, listed in the sources. No further philosophy is attributed to him here.
Key numbers
Company-reported figures for PolyAI, with the period shown. They are the company's, not Longfield's personal figures.
- Capital raisedMore than $200 million in total, following a recent Series D (as of January 14, 2026).
- CustomersMore than 100 enterprises in 25-plus countries and 50 languages (January 14, 2026).
- Large deploymentsMany of the largest do the equivalent work of 1,000-plus full-time employees (January 2026).
- Company size250 employees, founded 2017, per PolyAI's about page (accessed October 31, 2026).
- Call volume100 million-plus calls a year, per poly.ai (accessed October 31, 2026).
What to watch next
Worth tracking: how PolyAI builds out its go-to-market team under a single President, and how its expansion, including the Toronto tech hub mentioned in a May 2026 announcement, shows up in customer growth.
Questions people ask
Who is Ryan Longfield?
He is the President of Go-to-Market at PolyAI, appointed in January 2026 after earlier roles at Shopify, Gong and LinkedIn.
What does he run at PolyAI?
Sales, marketing, revenue operations, customer success, partnerships and strategic alliances, according to the company's announcement.
What did Ryan Longfield do at Gong?
He was Chief Revenue Officer, and PolyAI says he helped grow the company from $5 million to hundreds of millions in recurring revenue.
What was his last role before PolyAI?
Global Head of Commercial Operations at Shopify, per the release.
When was he appointed?
PolyAI announced the appointment on January 14, 2026.
How much has PolyAI raised?
The company said in January 2026 that it had raised more than $200 million in total, following a recent Series D.
Sources
- PR Newswire: PolyAI appoints Ryan Longfield as President · Title, scope, prior roles, quotes, company figures
- PolyAI: About · Leadership, founding year, headcount
- PolyAI · Call volume and platform figures
- Comparably: Ryan Longfield · Gong CRO listing and profile photo
Facts were read from the linked pages on October 31, 2026, partly through a fetch tool that returns summaries, so confirm details on the original pages. The hero photo is a profile headshot of Ryan Longfield, matched against the photo on his Comparably profile. This page covers public professional information only.
Top photo: Ryan Longfield / PolyAI